Hey guys, I just won a bid for $93 to stay in the Westin St. Francis. I know this is a good deal but I%26#39;m a little concerned. I%26#39;ve been reading reviews that suggest that Priceliners get really small rooms in the Old part of this hotel. Is this true? Is there anything I can do to get a better room?
Thanks
Priceliners get the crappy rooms at Westin St. Francis?
When you book any room at a discount rate on priceline or other web site you never know which room you will get. It depends on how busy the hotel is and which rooms are empty when you check in.
I always call or e-mail the hotel and ask for what I want before I get there ie.-no. of beds,early check in,high floor etc. Then when I arrive I am always polite and ask again. MOST of the time it works but there is no guarantee. After all, you have gotten a room at a price that is MUCH lower than the rackrate.
Another thing you can do is to check the hotel web site to see what rooms are still available for sale.
Then you have some idea of what to expect.
Priceliners get the crappy rooms at Westin St. Francis?
use your charm and ask politely for a nice room with a view, if possible when checking in at the front desk...worked for me recently (though at Le Meridien, not St. Francis)...great bar in your hotel, Clock Bar--enjoy.
I%26#39;ve stayed at the Westin Twice on Priceline bids.
Your charm won%26#39;t get you two inches at check-in as far as a better room goes.
I stayed there last in June of 2007 and the first room was literally a closet with worn..I mean really worn furniture.
Well they offer an upgrade if you pay more and i%26#39;ve found that it makes sense to do that. For $35 they either put you in a much nicer room in the historic part of the hotel or a tower room. They didn%26#39;t offer the tower room last time.
Asking for an upgrade your charm will help. Be very calm at check in and when they assign you a room ask what an upgrade would cost. I%26#39;d definitely take it as you probably still will be at half the rack room rate even with %35 more.
My experience was far different than the previous poster, but perhaps they were different a few years ago. We booked with Hotwire, I believe, and called a few days later to speak with a front desk manager. We kindly put in a request for one of the tower rooms facing Union Square, and he/she nicely offered to book a specific room for us that met our requests. When we checked in, we left a Starbucks gift card for the manager who had booked us the better room. I think it%26#39;s all about who you talk to and how you go about it. I find that your best bet is always calling before you arrive and speaking with a manager, as they have the most power to help you and have nothing to lose if they%26#39;re not completely booked. That said, there%26#39;s NEVER any guarantee you%26#39;ll get any requests met when you book with Hotwire or Priceline. Good luck!
I will definitely try to call and use my southern charm. LOL. Thanks for the advice.
';Priceliners get the crappy rooms at Westin St. Francis?';
Reminds me of something that happened a few years ago.
I was flying from Mauritania to Paris (Air France) on a company paid for ticket and I wanted to try and get an emergency exit seat.
I went into the AF office to see what I could do, where the assistant asked to see my ticket.
He took one look at it and said
';You%26#39;ve only paid this much for a ticket, and you still want a good seat';.
I didn%26#39;t get the seat!!.
Ok guys, I called the Westin and talked to a manager. I was told that I will be given the option for an upgrade if rooms are available. Fingers crossed X.
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